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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Job Description :
The scope of this role is to provide technical support to a operations teams specializing in conversion and quality of audit of e-books.Below are key responsibilities.
Job Title : Technical Associate
Job Type : Full Time
Location : Chennai
Experience : Fresher – 1 Years
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Role and Responsibility :
- Understand high-level technical aspects of existing systems and services.
- Provide support of incoming tickets, including extensive troubleshooting tasks.
- Work on operations and maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, with the potential for Java based projects.
- Software deployment support in staging and production environments.
- Develop tools to aid operations and maintenance.
- System and support status reporting.
- Provide product and business metrics support to stakeholders.
- Ownership of one or more systems or components
- Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
Education and Skills :
- BS in Computer Science, Engineering or a related technical field
- 0-1 years overall development/technical support experience
- Experience in coding languages
- Knowledge of Java based technologies
- Ability to write intermediate level database queries/SQL skills
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