About Amazon:

• Amazon.com, Inc. is an American multinational conglomerate that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S.

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Amazon Recruitment 2022:

Company Name	Amazon
Post Name	Seller Support Associate
Salary	4 LPA*
Experience	0-1 year
Job Location	Bengaluru
Batch	2022

Job Description:

• The Selling Partner Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform
• The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role
• A Selling Partner Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.

Eligibility Criteria:

• Education: Any Graduation
• Language: English
• Experience within a customer service environment preferred. Desire to expand skills into new areas.

Preferred skill:

• Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
• Committed seller advocate, drive process & tool improvements.
• Enthusiasm and strong self-motivation.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Embrace constant change with flexibility and good grace.
• Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
• Demonstrates effective communication, composure, and professional attitude
• Exemplary performance record, particularly with regard to quality & productivity
• Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

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