About Infosys :
Infosys is a global leader in next-generation digital services and consulting. Established in 1981, Infosys is a NYSE listed global consulting and IT services company with more than 250k employees. From a capital of US$250, we have grown to become a US$13.56 billion (Q4 FY21 revenues) company with a market capitalization of approximately US$79.74 billion.
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Job Description :
Infosys Hiring Fresher for Process Executive, graduates are eligible.
Job Title : Process Executive
Job Type : Full Time
Location : Bangalore
Experience : Fresher
Role and Responsibility :
- SLA Compliance: Execute transaction as per prescribed guidelines and timelines Process Compliance: Execute client transactions, attends to the transactions, verifies basic information and closes customer query/issues as per defined SOP/Parameters prescribed Customer Interaction: Resolves individual cases that need to re-work in order to achieve high C-SAT Knowledge Management: Shares experience in order to facilitate capture of tacit knowledge Process Reengineering: Delivers on the new process/approach in order to meet client/internal goals
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